Shipping policy
Shipping & Return Policy – zyvok.store
At zyvok.store, we are committed to delivering your orders in a timely and reliable manner while ensuring a smooth return process.
Shipping Policy
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Processing Time: Orders are processed within 1–3 business days after confirmation.
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Delivery Time: All orders are delivered within 7 business days from the date of dispatch.
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Shipping Charges: Shipping charges (if any) will be calculated and displayed at checkout.
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Order Tracking: Once your order is shipped, you will receive a tracking number via email to monitor your delivery status.
Return Policy
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We offer a 5-day return policy from the date of delivery.
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To be eligible for a return:
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The item must be unused, unworn, and in its original packaging.
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Proof of purchase (order confirmation or receipt) is required.
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Items that are damaged, defective, or incorrect can be returned within the 5-day window.
Return Process
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Contact us at zyvokstore@gmail.com within 5 days of receiving your order.
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Provide your order details and reason for return.
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Our support team will guide you through the return process.
Refunds
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Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed within 5–7 business days to your original payment method.
Contact Us
For any questions or concerns regarding shipping or returns, feel free to reach out:
📧 Email: zyvokstore@gmail.com
Thank you for shopping with zyvok.store!